We service over 10,000 locations a day through a network of 9 regional distribution centers and 450 DSP’s operating across 7 states in the Mid-Atlantic. Complex? Yes. But our business is about the customer experience, not the numbers. How do we integrate? How do we communicate? How do we keep costs low?
Since 1982, we’ve been facilitating last mile delivery at its finest. Our technology is cutting-edge, our service is award-winning, and our people care. This is an industry full of boxes and totes, but its full of people too, and we know that’s what matters most.
Our Story in
A live person on the phone every day of the year. Call us on Thanksgiving or during the Super Bowl and we’ll tell you where a shipment is, help you pull a report, or get a rush shipment out.
That’s the number of locations we service every day. Want to know how large our network is? Just look across the street. Chances are, we already deliver to your customers, or right next door.
We’re operating in 7 states and counting. Most of our network falls in the Northeast Corridor, from Washington, DC to Boston. We cover metro areas along with the suburbs and deep country.
Our on-time delivery percentage. Fedex and UPS currently operate at about 90% on-time, but in our industry time is critical. 99% means more than just reliability, it means we care.
President & CEO
A logistics company will only be as good as its network.
JD was born into the logistics industry, literally. Having come from a family business that specialized in air cargo, JD founded his first time-critical logistics company in 1983 and has a history of high-level management in multiple logistics companies. In 1998, he was appointed to his current position of President and CEO of AEXGroup, and has led the company through tremendous growth that spans multiple industries, including pharmaceutical, financial, and medical.
With 30 years of experience in transportation and logistics, JD is a thought-leader in the industry, and has served as President of the National Transportation and Logistics Association (NTLA) and is a member of the board of director for the Messenger Courier Conference of America (MCCA).
In his personal time, JD loves to fix up classic cars or spend a day or two on the Chesapeake during the weekend.
The real revolution in our business is in technology. Trust me, it is.
Nick is the man behind the curtain when it comes to AEXGroup’s industry-leading technology. As a 30 year veteran of the IT industry, Nick has been a mover-and-shaker in the rapid evolution of logistics tech. His specialties are software development, network technologies and digital electronics, all of which are instrumental in creating a comprehensive logistics solution for our customers that focuses on real-time data, detailed reporting, and intuitive, easy to use tools.
Nick attended the University of Texas and was a co-founder of one of the first networking integrator start-ups in Delaware. Outside of the office, he’s an avid boater and an experienced helicopter pilot, and enjoys home construction projects.
Logistics is about creating systems, and with the right system, everyone wins.
Gina is a homegrown success story. Starting in 1989 as a customer service representative in our Philadelphia office, Gina has covered almost every customer-centric role in AEXGroup, and is now responsible for creating and maintaining an operations model that is focused on the customer. When you are accountable for over 10,000 deliveries a day, the details become very important, and Gina’s can-do attitude and commitment to excellence is one of the main reasons our on-time delivery rate is 98%, and our customers get more than they expect for a logistics partner.
We aim to create a better environment for employees and customers alike.
Jim is a logistics guru with 35+ years of experience. He’s led billion dollar enterprises through long periods of growth, and has been a “go-to” strategist and problem solver for efficient logistics solutions throughout his career. His history in retail distribution has earned him the reputation of a practical thinker with a customer-centric approach to business. In his tenure with AEX, he has improved operational efficiency, fostered a proactive culture, and has solved some of the tougher logistical problems that our customers have faced.
Jim has lived all over the country, and currently resides in Pennsylvania with his wife. He says Pennsylvania has “slowed” him down some, so he usually comes into work later, around 5:30am.
We’ve created a culture of ownership at AEX, and I think that sets us apart.
Andrew B. Carlin has been Executive Vice President of AEXGroup since 2000, and is responsible for the financial, Administrative and Operational divisions of the company. His character and competence embody the values of AEX, and he has been hugely impactful for more than a decade.
Because of his tenure, Andrew has extensive experience in almost every aspect of logistics, and this is why he is instrumental in onboarding clients and ensuring their needs are met. He has successfully managed and implemented numerous start-up and expansion opportunities for AEXGroup and its customers, and has earned a reputation for reducing complexity and improving efficiencies across the organization.
When he’s not make us better here at AEX, he’s working on his golf game, or getting away for a weekend on Long Beach Island, NJ.
VP, Customer Service
It doesn’t even matter if the customer is right — they’re the customer!
Bill has earned a reputation in the industry for masterminding systems and processes. He’s one of the big reasons that AEX has such competitive rates and exceptional customer service.
With 30 years of experience, Bill has had a hand in many logistics functions, including multi-site operations management, Independent Contractor (IC) relations management, system assessments, design and implementation. Previous to coming to AEXGroup, Bill worked in multiple cities with roles ranging from Regional Director of Operations to Branch Management.
His proven ability to combine industry knowledge and leadership skills to manage high performing teams makes him a first-class logistics executive, and his passion and work ethic have a huge impact on the culture here at AEX.
If you see Bill, ask him about his “hobby” of studio engineering for some of the most notable bands in the world.